Support

Help with the app

Email support@domicile.live. Tell us your phone model, the app version (Profile, at the bottom) and what happened. Never send your password. We reply within 2 working days.

Subscription billing and refunds: see Subscriptions and refunds.

Privacy requests

To access, correct, export or delete your data, or to withdraw a consent, most things can be done in the app (see the Privacy Policy). Otherwise email support@domicile.live from the address on your account. We confirm within 72 hours and complete the request within 30 days, and tell you if the law lets us take longer and why.

Complaints

Write to support@domicile.live with "Complaint" in the subject. We acknowledge within 2 working days and aim to resolve within 15 days. If you are not satisfied, you can escalate to the Grievance Officer below, and you may complain to your consumer or data protection authority at any time.

Grievance Officer

Nikhil Varghese, Grievance Officer, Ohmic Ventures LLP, No 15, MR Garden, VNH, RT Nagar Post, Bangalore 560032, support@domicile.live.